Terms and conditions

The purpose of these Terms and Conditions (the "Terms") is to outline the rules and regulations governing your use of True Fortune Casino's services (the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not access or use our Services.

Account Registration

1. Eligibility: Only individuals who are at least 18 years old and have the legal capacity to enter into a binding agreement may register for an account (an "Account") on True Fortune Casino.
2. KYC and Verification Requirements: As part of the registration process, you will be required to provide proof of identity and address, which we may verify through third-party services. Failure to comply with these requirements may result in account closure or suspension.
3. Responsibility for Account Security: You are solely responsible for maintaining the confidentiality and security of your Account login credentials and any other information related to your Account.

Deposits and Withdrawals

1. Accepted Payment Methods: We accept a variety of payment methods, including Visa, Mastercard, Skrill, Neteller, Bank Transfer, Bitcoin, Ethereum, and USDT.
2. Minimum and Maximum Limits: Deposits: €15 minimum (or AUD 15 for Australian users), €5,000 maximum; Withdrawals: €30 minimum (or AUD 30 for Australian users), €5,000 maximum per day, €10,000 maximum per month
3. Processing Times and Fees: Deposits are processed instantly, with no fees; Withdrawals may take up to 3-5 business days, with a fee of €10
4. Anti-Money Laundering Policy: We comply with anti-money laundering regulations and may request additional information or documentation from you in order to verify your identity.

Bonuses and Promotions

1. How Bonuses Are Credited: Bonuses are credited automatically upon meeting the required conditions, as outlined in our promotions.
2. Wagering Requirements: All bonuses must be wagered a minimum of 35 times (or 50 times for table games) before any winnings can be withdrawn.
3. Expiry and Abuse Clauses: Bonuses expire after 14 days if not used within that time period, and may be revoked if we suspect abuse or manipulation.

Gameplay and Fairness

1. RNG Usage: We use certified Random Number Generators (RNGs) to ensure the integrity of our games.
2. Game Malfunctions: In the event of a game malfunction, all bets will be voided, and any winnings will be returned.
3. Limits on Play and Responsible Gaming Tools: We offer responsible gaming tools, including deposit, wager, and session limits; You can set these limits through your Account settings

Responsible Gambling

1. Self-Exclusion Options: You may choose to self-exclude from our Services for a period of 24 hours to 5 years.
2. Deposit, Wager, and Session Limits: We offer deposit, wager, and session limits that can be set through your Account settings; These limits are in place to promote responsible gaming practices
3. Help and Support Links: We provide links to support organizations, including Gamblers Anonymous Australia and Gambling Therapy.

Prohibited Activities

1. Bonus Abuse: Any attempt to abuse or manipulate bonuses will result in account closure and/or ban from our Services. This includes, but is not limited to, using multiple accounts to claim bonuses or exploiting bonus terms
2. Fraud, Collusion, or Manipulation: We prohibit any form of fraud, collusion, or manipulation of our games or systems.
3. Use of Bots or Automated Systems: The use of bots or automated systems to play our games is prohibited. Any attempt to use these systems will result in account closure and/or ban from our Services

Account Suspension and Closure

1. Voluntary Account Closure: You may choose to close your Account at any time.
2. Breach of Terms: We reserve the right to suspend or close your Account if we suspect a breach of these Terms.
3. Inactivity and Dormant Accounts: If your Account is inactive for 12 months or more, it will be considered dormant; We may charge a fee to re-activate a dormant Account

Privacy and Data Protection

1. Information Collected: We collect personal data from you in order to provide our Services.
2. Use and Storage of Personal Data: We use your personal data to verify your identity, manage your Account, and promote responsible gaming practices; Your personal data is stored securely and in compliance with GDPR regulations

Limitation of Liability

1. Losses: We are not liable for any losses or damages resulting from game malfunctions or system errors.
2. System Errors: We may experience technical difficulties that result in delayed or failed payments. In such cases, we will make reasonable efforts to rectify the issue and provide compensation
3. Third-Party Links: Our Services may contain links to third-party websites. We are not responsible for the content or functionality of these sites.

Amendments and Updates

1. Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice; Any changes will be effective immediately upon publication on our website
2. Notification of Changes: We may notify you of changes to these Terms through email or in-app notifications.