Responsible Gambling

At True Fortune Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income. As a licensed operator, we are dedicated to promoting safe gambling practices and complying with regulatory requirements.

As a boutique Curaçao-licensed casino, we take pride in offering a wide range of games from top providers, including Rival Gaming, Betsoft, BGaming, and more. Our platform is designed to provide an enjoyable gaming experience while ensuring that our players can manage their gaming habits responsibly.

What Is Responsible Gambling?

Responsible gambling means treating gambling as entertainment, not a source of income. It's essential for us to acknowledge the potential risks associated with problem gambling and to support our players in managing their gaming habits.

Here are some warning signs of problem gambling:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control

We understand that responsible gaming is a top priority for our players. To help you stay in control, we offer the following tools:

• Deposit Limits: Set limits on the amount of money you can deposit into your account.
• Wagering Limits: Manage your betting habits by setting wagering limits on specific games or overall.
• Session Time Limits: Control how long you spend playing our games by setting time limits for each session.
• Reality Checks: Regular reminders to check your gaming activity and balances.
• Loss Limits: Set limits on losses to help manage your bankroll.
• Self-Exclusion Options: Temporarily or permanently exclude yourself from our platform for a specified period.

How to Request Limits or Exclusion

If you need assistance with setting limits or activating self-exclusion, please follow these steps:

1. Log in to your account and go to the "Account Settings" section.
2. Click on "Responsible Gaming" and select the tool you'd like to use (deposit limits, wagering limits, etc.).
3. Set your desired limits and save changes.

Alternatively, you can contact our support team via live chat or email ([email protected]) for assistance with setting limits or self-exclusion. We will review your request and apply the necessary changes within 24 hours.

Support for Problem Gambling

If you feel that your gaming habits are becoming a concern, please don't hesitate to reach out for help. We're here to support you in managing your gaming activities responsibly.

Here are some problem gambling behaviors to look out for:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life (work, relationships, etc.)

If you're struggling with problem gambling or know someone who is, please contact:

• GamCare: A leading UK-based charity providing support and resources for individuals affected by problem gambling.
• BeGambleAware: A UK-based organization promoting responsible gaming practices and providing resources for those struggling with problem gambling.
• Gambling Therapy: A global service offering free online counseling, forums, and other resources to help manage problem gambling behaviors.

Please don't hesitate to reach out if you need assistance. We're here to support you.

Protecting Minors

We take underage gaming very seriously at True Fortune Casino. Our platform is designed to prevent minors from accessing our games and features. Age verification methods are in place to ensure that only adults aged 18+ can play on our site.

To protect your child's online safety, we recommend using parental control software (such as Net Nanny or Kaspersky Safe Kids) to restrict access to our website.

Resources and Useful Links

Here are some additional resources available for responsible gaming:

• GamCare: UK-based charity providing support and resources for individuals affected by problem gambling.
• BeGambleAware: UK-based organization promoting responsible gaming practices and providing resources for those struggling with problem gambling.
• Gambling Therapy: Global service offering free online counseling, forums, and other resources to help manage problem gambling behaviors.
• National Council on Problem Gambling (NCPG): A US-based organization promoting responsible gaming practices and providing resources for those struggling with problem gambling.

We hope this information is helpful in managing your gaming habits responsibly. If you have any questions or concerns, please don't hesitate to reach out to our support team.